GFA services

Quality matters

Project and program management as GFA’s core service encompasses planning, implementation, monitor­ing and evaluation of projects worldwide. This is supple­mented by feasibility and sector studies, and fund management. GFA has developed high-quality products and methods to increase the efficiency and sustained impact of services provided:

  • GFA B.I.S. - IT applications for financial management and procure­ment
  • GFA SysCom - Document and knowledge management based on Microsoft SharePoint
  • C3 Unit for Better Learning - A training platform based on an interactive adult education toolbox

The company’s range of business areas results from adapting to market developments so that new themes are con­tin­uously integrated into the existing GFA portfolio. This change process is supported by GFA offices, subsidiaries and an ever-growing network of strategic partners worldwide. High quality standards establish consistent performance levels in different sectors, departments and projects in GFA’s decentralized organization. Since April 2010, GFA’s quality management (QM) system has been certified
according to DIN EN ISO 9001:2008 (>> download certificate ) standards.


Strategy & knowledge management

The focus of GFA’s corporate strategy is founded on three decades of success in official develop­ment assistance (ODA). Gradually, the company has started to offer resulting knowhow to private and public customers beyond ODA. Regular market research helps GFA define its position and focus on critical trends. The company tackles change through systemic and experiential learning processes where knowledge management has a decisive role to play. 

In perennial planning cycles, GFA adapts product and market decisions, and the successive expansion of specialized units, local offices, subsidiaries and independent firms to the corporate strategy. Members of staff feed this iterative process with ideas which the management team translates into action. GFA’s executive board sets priorities and mobilizes the resources necessary for innovations which sustain the company’s outstanding technical expertise, high value services and distinctive customer orientation.