Consumer protection and market surveillance

The objective of the project implemented in cooperation with the Ministry of Economy was to enhance consumer protection and reinforce market surveillance in Montenegro in line with EU standards. GFA experts supported legal drafting and implementation of European directives and regulations related to product safety and consumer protection. They advised the national market surveillance coordination body and trained inspectors on related methods including sampling,  risk assessment and other inspection skills. A central information system for consumer protection and IT solutions compatible with the RAPEX system were developed. Surveying consumer awareness and raising awareness on consumer rights was also a major concern.

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