Duty Trips in the third week of December, 2008

• Tran Ngoc Ha - MIS Expert

• Server works with LAN in Bac Ninh company.

• Network administrator can access to the domain system.

• Nguyen Thi Nghiem - Community Expert

• Nguyen Thuy Ha - Community Expert

• Gregory Lawrence Thomas - Community Expert

• Frank Schweizer - Institutional Advisor

• Complete and agree the implementation of the SOP for PIC/PAC.

• Develop concretely the action plan for PIC/PAC in the two years 2009-2010.

• Identify and agree on Planning Matrix for the implementation of the pilot measure in Tra Vinh.

• Le Thi My Linh - CRM Expert

• Pham Thuy Huong - Lecture on HRM

• Improve the SOP for performance appraisal of company.

• Agree on Form of performance appraisal for company.

• Le Tuyen Hong Hai - IT Expert

• Clarify the accessibility of customers data stored in the Data base of the SSE billing software and possibility of retrieving, linking those data to the customer complaint management software.

• Agree with the company on what to do next.